super easy signup online - no need to go into office at all! Great service and impressive use of technology, even bought a lock on site from a 24 hour vending machine
Everyone at YEC was very helpful and accommodating. I would rate it 5 star except for the computer glitch that delayed us getting into the yard on our first day. Unfortunately it was a Saturday afternoon and understandably staffing for the phone was somewhat less. By the time we got a call back in half an hour, the problem was fixed and tested. The units are clean, and the lock was available as promised. Would recommend them.
They are always nice and friendly! Father and son always available to help!
Great place to store things. Clean and nice. Extra nice people to do business with!
--Jennifer Gregg McIntyre
Great friendly fast service, would recommend to anyone looking for a storage unit.
Simple and safe.
--Jennifer Gail McCord West
Excellent service from Jud and Extra Closet
Super professional and very understanding. Jud is seriously the best! Spaces are clean, and over all facility is clean as well. Highly recommend this place for storage!!�
Excellent service! They have been so kind to our organization by helping us out with donated storage space. They truly do give back to the communities that they are located in! We couldn't be happier with the location, the condition of the unit, and the timely responses from their representatives!
Great community partners and great facilities!
I have four storage units with YEC. One climate control and three regular. The staff has bent over backwards to help me locate units on short notice as well as following up to ensure they met my needs. The facilities are clean, secure and well maintained. Excellent job YEC!
Pros: Can fill out paperwork online and rent a unit without ever talking to someone. This makes move in easy! Nice features: They have a zip tie to help keep the door open when you are moving in, they just installed ramps at the door and trolleys are provided for using to move your stuff between the road and the storage unit. In theory you can use their truck in town, but it takes a few weeks to get that reserved. It's never available spur of the moment. Cons: The roads and aisles aren't really wide enough if there are a lot of people there, a lot of stuff in a hallway or someone with a moving truck. Also, even if you move out in the first day or two of the month, you have to pay the full month rent. They will threaten you with late fees and lawyers if you ask for them to just take the security deposit for that period. Not very nice people. Go down the road to Clayton Village Mini Storage and they will just take your security deposit and write off the rest of that month's rent. Yes you have to talk to them in person to rent a unit but they are nicer.
Let me start this review by saying that if I lived in Starkville, I would FIND a reason to utilize the storage units at Your Extra Closet. The market manager at the Campus storage site, Jud Abrams, is amazing! His assistance with our process (my brother-in-law passed away suddenly and left us with three units and a potential "Storage Wars" episode) was made easy and handled with the utmost respect, compassion, attentiveness and professionalism. On a five star rating scale, there aren't enough stars in the sky to show my appreciation to Jud and Your Extra Closet for going the extra mile to make this difficult time more bearable and even enjoyable. Thanks, Jud!!!
Great facility!! Excellent staff members who go out of their way to help with your move. Clean, well lit and affordable units. Short term or long term, highly recommend.
I want to thank you guys for all the hard work you put into the facility since taking over. I felt very comfortable with my property being stored there.